This Privacy Policy governs the online information collection practices for Wholeness For Life LLC (“we,” “us,” or “our”), including Med Missionary and related sites like MedMissionary.com, AutoimmuneRecoveryPlan.com, and CoachingThroughCOVID.com. It outlines the types of information we gather while you use our websites and services, and the ways in which we use, disclose, and safeguard this information.

Consent

By using our websites, including Med Missionary, you consent to our processing of your personal data as described in this Privacy Policy. You agree to these terms when registering, accessing, or using our sites and services.

Information We Collect

1. Information You Provide Directly:

• Contact Information: Name, email address, phone number, mailing address.
• Payment Information: Credit card details when making purchases through WooCommerce and Stripe.
• Membership Information: Information related to your membership through Paid Memberships Pro.
• Course Progress and Learning Data: Through LearnDash.
• Other Information: Provided through communications or interactions on the Website.

2. Information Collected Automatically:

• Log Data: Includes IP address, browser type, device information, pages visited, timestamps, and referring/exit pages.
• Cookie Data: Used to enhance browsing experience and track website usage. Cookies and similar tracking technologies are used based on your consent, managed through our cookie consent banner.

How We Use Your Information

We use your personal information for the following purposes:

1. To Provide and Improve Our Services:

• Deliver courses and learning materials.
• Manage memberships and access to content.
• Process payments and fulfill orders.
• Respond to inquiries and provide customer support.
• Personalize your learning experience.
• Analyze website usage and improve our services.

2. To Communicate with You:

• Send transactional emails (e.g., order confirmations, password resets).
• Send marketing emails about our courses, services, and promotions (if opted in).
• Respond to inquiries and feedback.

3. To Comply with Legal Obligations:

• Fulfill tax and accounting obligations.
• Respond to legal requests and prevent fraud.

4. Lawful Basis for Processing (for GDPR):

• Your consent (e.g., for marketing emails).
• The performance of a contract (e.g., delivering purchased services or products).
• Compliance with legal obligations (e.g., tax purposes).
• Legitimate interests pursued by Med Missionary (e.g., improving services).

Sharing Your Information

We do not sell, trade, rent, or lease your personal information to third parties. We may share your information with service providers who assist in operating our website and providing our services (e.g., hosting providers, payment processors, email marketing platforms). We use Zoho Mail for managing email communications, which may store and process your communications.

Your Rights

1. Under GDPR (for EEA Residents):

• Access: Request access to your personal information.
• Rectification: Request corrections to inaccurate personal information.
• Erasure: Request deletion of your personal information.
• Data Portability: Request your data in a structured, machine-readable format.
• Objection and Restriction: Object to or request restriction of processing your personal information.

2. Under CCPA (for California Residents):

• Right to Know: Request disclosure of our data collection and use practices over the past 12 months.
• Right to Delete: Request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: Opt-out of the sale of your personal information (we do not sell personal information).
• Right to Non-Discrimination: Protection from discrimination for exercising your rights.

Managing Your Information

• Correct or Update Personal Information: Users have an account panel to update inaccurate or incomplete information.
• Copy of Personal Information: Users can request a copy of their personal data in a CSV file within 30 days.
• Erasure Request: Contact us via email at info@medmissionary.com to request deletion of personal data.

Data Security

We implement appropriate technical and organizational measures, including encryption (TLS, SSL, SHA), to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

Children’s Privacy

Our services are not intended for children under 16 in the EU or under 13 elsewhere. We do not knowingly collect personal information from children under these ages. If discovered, we will delete the information promptly.

Communication Disclosure

Please use discretion when communicating in forums, chats, or groups on our platforms, as we cannot control data collection by other users.

Employee Access

Only designated employees may access personal data in accordance with Med Missionary’s Processing Policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our Website and communicated via email when appropriate. Please review this Privacy Policy regularly to stay informed.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: info@medmissionary.com
Address: 13023 NE Hwy 99, Suite 7-17, Vancouver, WA 98686

Thank you for entrusting Med Missionary with your personal information.